Job Opening: Planned Parenthood LA Training Specialist

Planned Parenthood Los Angeles is seeking an experienced Training Specialist (Non-Licensed Staff) with excellent communication and customer service skills to work in our Downtown Los Angeles Headquarters. Under the supervision of the Director of Training, this role is responsible for developing and delivering staff training, with a focus on non-licensed health center staff training.  This will include new hire orientation and training on knowledge, skills, and procedures for new and current health center staff and Call Center.  Provide customized trainings per Agency needs.

 

Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 52+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.

Our Ideal Candidate will have the following qualifications:

< ![if !supportLists]>·        < ![endif]>Bachelor’s Degree or equivalent work experience required

< ![if !supportLists]>·        < ![endif]>Experience providing education, training, supervision, and/or mentoring to other staff required

< ![if !supportLists]>·        < ![endif]>At least four (4) years of customer service experience in a health center required

< ![if !supportLists]>·        < ![endif]>At least four (4) years of experience with Practice Management and Electronic Health Record user interfaces preferred

< ![if !supportLists]>·        < ![endif]>One (1) year experience in a Planned Parenthood health center preferred

< ![if !supportLists]>·        < ![endif]>Comfort talking about sensitive topics, including sexuality, abortion, contraception, and STIs.

< ![if !supportLists]>·        < ![endif]>Strong group facilitation and public speaking skills

< ![if !supportLists]>·        < ![endif]>Passionate about PPLA’s mission and supporting staff in providing excellent patient care

< ![if !supportLists]>·        < ![endif]>Willing to work some evenings and weekends and to work at/travel between all health centers

< ![if !supportLists]>·        < ![endif]>Valid driver’s license and a reliable and flexible means of transportation is required

 

Job posting can be found here: https://jobs.lever.co/pp-la/1e00636c-3e5c-4fb3-b5f3-daa53a145387

 

Thank you!

 

Britta Mason, MPH (she/her/hers)

Senior Training Specialist

Planned Parenthood Los Angeles

O: (213) 284-3200 x3733

www.pp-la.org

 

Description: PPLALogoBlueRGB

 

 

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