Job Vacancy in Oakland: QI Training and Program Coordinator, CA STD-HIV (UCSF)


Position:  Quality Improvement Training & Program Coordinator


UCSF Career Tracks Payroll Title: 4163 Trainer 3

Percentage:  100%


Job Description:

This Quality Improvement (QI) Training & Program Coordinator position is assigned to the CA Sexually Transmitted Disease (STD)/Human Immunodeficiency Virus (HIV) Prevention Training Center’s (CAPTC) National QI Center (NQIC). This position will report to the NQIC Director.


The primary focus of this position will be to coordinate, promote, implement, and evaluate the QI training programs of the NQIC, and to provide technical assistance and QI subject matter expertise (SME) to QI trainees and clinical and programmatic partners participating in NQIC-sponsored QI on-site events and virtual learning collaboratives nationally.  This position will collaborate with contractors and other national SME faculty to coordinate the provision of QI training programs for local, state, and national stakeholders in order to effectively build capacity and facilitate the implementation of effective QI in both clinical and programmatic settings. This work will be accomplished through the coordination of expert consultation, tools, training, and technical assistance; the identification and collation of existing QI resources; the development, piloting, and evaluation of new QI resources and training; and support for the evaluation and scale up of clinical QI outreach and implementation strategies.


The QI Training & Program Coordinator is an experienced professional with content knowledge and training skill in both QI methodology and STDs, including best practices for implementing STD and sexual health-related clinical care. The position is able to balance multiple priorities and effectively meet deliverables for more than one person/team at time; collaborate with outside stakeholders in a professional and effective manner; create high-quality promotional materials such as newsletters, flyers, and email blasts to showcase NQIC highlights and recruit participants; perform quantitative and qualitative data analysis of QI training/intervention data and summarize results in oral and written format; and design standardized surveys, key informant interviews, or other data collection tools to support formal evaluation of QI training/interventions. The position uses skills as a seasoned, experienced training and development professional to resolve a wide range of training issues and needs assessments, develops new training programs, and works on complex training courses of diverse scope. The position demonstrates good judgment in selecting methods and techniques for delivering training and development programs. This position requires some statewide and national travel.


This position is assigned to the California STD/HIV Prevention Training Center’s (CAPTC) National Quality Improvement Center (NQIC) and is located at the CAPTC offices in Oakland, CA.


Since 1989, CAPTC has been funded by the Centers for Disease Control and Prevention (CDC) to deliver high-quality, state-of-the-art training and technical assistance to health professionals and health care organizations related to STD prevention, diagnosis and treatment. CAPTC has established an innovative, cost-effective training and technical assistance center with expertise in training of providers (clinical PTC), disease investigation specialists (DISTC), and health department capacity building assistance (CBA). CAPTC is a part of the University of California, San Francisco, (UCSF), and has faculty with national-level expertise in STDs and HIV.


The NQIC, housed within the larger CAPTC organization, was first funded in 2014 by the CDC Division of STD Prevention. The NQIC provides training and capacity building to CDC-funded STD government programs, PTCs, and their clinical partners throughout the nation on quality improvement methodologies, including Lean and the Model for Improvement. We achieve this through assessment of QI training needs and provision of virtual and in-person professional development training programs to build QI capacity in the STD public health workforce; through the facilitation of rapid-QI on-site events (e.g., Kaizen events) and virtual learning collaborative QI projects with clinical practices; and by accumulating and developing tools and resources to support the implementation of STD clinical care best practices which we make available through our online resource library. 


Directions for applying to this position:

Candidates interested in applying for this position are requested to submit both a complete resume/CV and a cover letter explaining why you are interested in the job and how your qualifications meet the job requirements via the UCSF Careers website at:   In the ‘Search job opportunities’ field, enter in 51614BR to access the position posting, or click directly into this posting here.


Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.




Holly Howard, MPH

Director, National Quality Improvement Center

CA Prevention Training Center